Uncategorized – The Successful Customer

The Financial Foundations Series – Understanding Revenue Cost Ratios

In the third part of the financial foundations series we discussed Revenue Cost Ratios, or how much is invested forContinue Reading

In this version of Chalk Talk we move beyond calculating LTV to it’s application.

In the last edition of CS in 3 we talked about how Customer Lifetime Value (LTV) redefined Customer Success. Continue Reading

First and Foremost it is about Your Customer’s Success